our culture

More Than Words values teamwork, data, a growth mindset, and an entreprenurial spirit. We center youth and mission in our decisions and strive to advance racial equity within and outside of our organization.

current openings

  • Career Services Manager - Boston

    More Than Words (MTW) seeks a Career Services Manager (CSM) who has a strong background in promoting post-secondary and career access for young adults.  This full-time position reports to the Director of Career Services and works in partnership with the youth development and social enterprise teams.   In addition to working directly with youth, the CSM is responsible for representing MTW to the community and for building and enhancing strong partnerships and collaborations with corporations, educational institutions, and other community partners to generate education and employment opportunities for MTW graduates.  

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  • Book Donations Manager - Boston

    More Than Words (MTW) seeks a Book Donations Manager (DM) to handle pick-up and delivery of donated books, CDs, DVDs and clothing from private homes, businesses, libraries, and community groups on a weekly basis in support of our two youth-run retail and online stores. The ideal candidate is a flexible, hard-working individual who is comfortable driving the MTW truck and/or MTW van in the Boston Metro area. This is a full-time salaried position.  MTW strongly encourages applications from individuals withprevioustruck/moving experience.

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  • Administrative Manager

    More Than Words (MTW) seeks an experienced and talented Administrative Manager. The Administrative Manager will support the Administrative and Human Resources (HR) department for our adult and youth staff. In addition, the Administrative Manager will oversee the process for both the internal and external recruitment for our adult positions. The Administrative Manager will not oversee the recruitment of our youth staff, but they will provide administrative support as necessary.

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  • Associate Director of Evaluation - Boston

    More Than Words (MTW) seeks a highly-motivated and detail-oriented Associate Director of Evaluation to be an internal and external champion of the MTW model.  This position requires an individual with program evaluation experience, a deep understanding of how data can make non-profit practice more efficient and effective, and a commitment to supporting ongoing organizational learning.  

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  • Youth Development Manager - Boston

    More Than Words (MTW) seeks a Youth Development Manager (YDM) with experience working directly with high-risk youth and has a passion for working with young adults moving their lives forward through a social enterprise. The YDM supports youth, individually and in small groups, to set and achieve goals around education, employment and self-efficacy, to manage and navigate challenges as they transition to self-sufficiency and responsible adulthood and establishes performance standards as a basis for “compassionate accountability.”

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  • Associate Director of Business Operations

    More Than Words (MTW) seeks a business oriented, entrepreneurial manager to provide operational leadership around allaspects of MTW’s retail and online businesses (which include an online and retail used bookstore). This position requires an individual with prior retail management experience (bricks and mortar, aswell as on-line retail), a commitment to working directly with youth and a track record of motivating andsupervising staff to establish and meet high performance standards around managing cost effectiveinventory and distribution, marketing and merchandising, customer service, and profitability. As with anyretail enterprise, this position will require flexible scheduling and direct work with customers and suppliers.

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  • P/T Store Manager - Cambridge Retail Thrift (Open to MTW Alumni Only)

    More Than Words (MTW) seeks a creative, highly motivated, and detail-oriented MTW Alumni to support our Cambridge retail thrift store in a part time capacity. Reporting to the Associate Director of Retail, this position provides a hands-on, real-world opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise. The Store Manager will support oversight of all aspects of the retail store including maximizing profitability, training, inventory management, donation processing and supporting current graduates on shifts.

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  • Store Manager (Cambridge) - Retail Thrift (Open to MTW Alumni Only)

    More Than Words (MTW) seeks a high energy, creative, highly motivated, and detail-oriented person to join the Cambridge retail thrift store team. Reporting to the Associate Director of Retail, this position provides a hands-on, real-world opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise. The Store Manager will support oversight of all aspects of the retail store including maximizing profitability, training, inventory management, donation processing and supporting current graduates on shifts.

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mtw alumni coordinator positions

Coordinator positions are open for MTW Alumni only.

  • Business Development Warehouse Alumni Coordinator

    MTW seeks a creative, highly motivated, and detail-oriented Business Development Warehouse Coordinator to support our Business Development Department and Warehouse. This position provides a hands-on, real-world opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise.

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  • Youth Development Alumni Coordinator - WALTHAM

    MORE THAN WORDS seeks a creative, highly motivated, and detail-oriented Youth Development Coordinator to support Youth Development Programing at our Waltham location. This position provides a hands-on, paid opportunity to lead programming and training while working with Young Adults to hit outcomes in Education, Employment and Self Efficacy. The Youth Development Coordinator will support oversight aspects of Young Adult Programing including workshops, trainings, youth development shifts and onboarding. 

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  • Business Training Coordinator

    MORE THAN WORDS seeks a creative, highly motivated, and detail-oriented Business Training Coordinator to support operations in order to deepen and grow MTW. This position provides a hands-on, real-world opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise. The Business Training Coordinator will support oversight of all aspects of the store and online businesses including maximizing profitability, training, inventory management, marketing, merchandising and events. 

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  • Retail & Events Coordinator - Boston

    More Than Words (MTW) seeks a creative, highly motivated, and detail-oriented Retail & Events Coordinator to support our Boston store. This position provides a hands-on, real-world opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise. The Retail & Events Coordinator will support oversight of all aspects of the store business including maximizing profitability, training, inventory management, marketing, merchandising and events.

     

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  • Volunteer & Development Coordinator - Waltham

    The Volunteer and Development Coordinator is a focused, passionate, and detail-oriented team member who will support the Advancement Department to manage the Waltham volunteer program, process gifts, and communicate about the More Than Words mission with supporters.  The Volunteer and Development Coordinator reports to the Associate Director of Development and supports the cultivation of new and existing supporters through volunteering, donation acknowledgments, and relationship building.

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  • New Business Coordinator

    More Than Words (MTW) seeks an Pop-up Coordinator to take a leadership role in advancing the offerings to the Metro Boston area with our pop-up and mobile bookstore, bringing a diverse selection of books, including used, new arrivals, and unique gift items
    sourced from social enterprises. Operating as an extension of More Than Words, our mission remains the same: to provide exceptional customer service and offer a welcoming space for book enthusiasts to explore and discover while committing to the empowerment of young adults in our program through intense job coaching
    and life-skill development.

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  • Advocacy Coordinator - Boston

    More Than Words (MTW) seeks an Advocacy Coordinator to work with the Associate Director of Government Relations & Policy in organizing and advancing the MTW policy agenda and facilitating ongoing opportunities through Power is Yours for current youth and grads/alumni to participate in advocacy around issues that impact their lives, especially related to the Criminal Justice system and Child Welfare system.  This position will work on access, equity, transparency, and centering youth voice in policy and decision-making. 

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  • New Business Coordinator - Temp/Seasonal

    More Than Words is seeking a Temporary New Business Coordinator to join our team during the Snowport Winter Market. This is a unique opportunity to run and manage our mobile bookstore whilerepresentingMTW's mission. The role is ideal for candidates looking to gain hands-on experience in retail, customer service, and mission-driven sales.

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More Than Words is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity and expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. We are committed to ensuring our staff and board reflect the racial and ethnic diversity and lived experiences of the young adults we are privileged to serve. People of color are highly encouraged to apply.