Skip to product information
1 of 2

Berrett-Koehler Publishers

Humble Inquiry, Second Edition: The Gentle Art of Asking Instead of Telling (The Humble Leadership Series)

Humble Inquiry, Second Edition: The Gentle Art of Asking Instead of Telling (The Humble Leadership Series)

Book Details
  • Author: Peter A. Edgar H.Schein
  • Binding: Paperback
  • Publisher: Berrett-Koehler Publishers
  • Published: 2021-02-23
  • Edition: Expanded, Revised
Regular price $21.95 USD
Regular price Sale price $21.95 USD
Sale Sold out
Shipping calculated at checkout.
Condition
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations--over 200,000 copies sold and translated into seventeen languages!

We live, say Edgar and Peter Schein, in a culture of "tell." All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions--it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

The Scheins define Humble Inquiry as "the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person." It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.

In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.

The More Than Words double bottom line: Every purchase provides hands on job training opportunities, and all revenue supports our nonprofit to empower youth to take charge of their lives.

Shipping Info

We offer standard and express shipping starting at $5.99. Live local? We offer local pickup on select items at our Boston Store and Mobile Bookstore location.

Returns

We accept returns within 30 days of purchase for a refund. Simply reach out to us if you have any trouble with your order.

Care Instructions

We are here to help with any questions or concerns you may have at any time. Reach out to us and we can't wait to help!

View full details

can't find what you are looking for...

We Can Help