Renegotiating Health Care: Resolving Conflict to Build Collaboration

Winner of the 1995 CPR Institute for Dispute Resolution Book Prize Award for Excellence in Alternative Dispute Resolution American Journal of Nursing 1996 Book of the Year Award

"The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book."
--New England Journal of Medicine

Renegotiating Health Care presents pragmatic and effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver, receive, administer, and oversee health care. The authors present practical methods and techniques giving all the players the knowledge and skills they need to put their work in perspective and create workable solutions.